SUPPORT FAQ
- How to place an order?
You can browse products directly on the website, add them to your cart, and complete payment to place an order. - Can I modify or cancel my order?
Orders can be modified or canceled before shipment. Please contact us as soon as possible via email at adamfields@emberattire.com or by phone at (754) 344-4720. - What is the return process?
Please submit a return request within 30 days of receiving the item, ensuring it is unused, unwashed, and in its original packaging. For detailed return procedures, refer to our Return Policy. - How to request a refund?
For eligible returns, refunds will be processed to the original payment method. Processing typically takes 5-10 business days. - How long does shipping take?
For details, please refer to our Shipping Policy. - How is shipping calculated?
Shipping costs will be displayed at checkout. Domestic and international shipping standards vary. - How to contact customer service?
You can reach us via email at adamfields@emberattire.com or by phone at (754) 344-4720. We will assist you as soon as possible.